Privacy Policy

1. Introduction

Welcome to CoverMe ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered cover letter generation service.

By using CoverMe, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you create an account, we collect your name, email address, and password.
• Cover Letter Data: We collect the job descriptions, job links, resumes, and cover letter content you provide to generate personalized cover letters.
• Profile Information: Any additional information you choose to provide, such as your professional background or preferences.

2.2 Automatically Collected Information

• Usage Data: We collect information about how you interact with our service, including pages visited, features used, and time spent on the platform.
• Device Information: We may collect device information such as IP address, browser type, operating system, and device identifiers.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience and analyze service usage.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our cover letter generation service
• To process your requests and generate personalized cover letters
• To communicate with you about your account, service updates, and support requests
• To analyze usage patterns and improve our AI algorithms
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms of service
• To send you marketing communications (with your consent, where required)

4. Data Security

We implement industry-standard security measures to protect your personal information. This includes:

• Bank-level encryption for data in transit and at rest
• Secure authentication and access controls
• Regular security audits and vulnerability assessments
• Limited access to personal data on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist us in operating our service, such as cloud hosting providers and AI technology partners.
• Legal Requirements: We may disclose information if required by law, court order, or government regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share information with your explicit consent or at your direction.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-Out: Opt out of marketing communications at any time
• Account Deletion: Delete your account and associated data through your account settings

To exercise these rights, please contact us at the email address provided below.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal information in accordance with our data retention policies.

8. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information receives adequate protection in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: